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Privacy policy

How NexusSend collects, uses, stores, and protects Gmail-connected data.

Data we collect

When you use NexusSend, we collect the minimum data required to operate the service:

  • Account information from Google Sign-In (name, email, profile image).
  • OAuth credential metadata required to keep your Google connection active.
  • Email operation records (for example send status, recipient, subject, and failure diagnostics).
  • Content you create in the product, such as templates and draft values.
  • Support details you submit through our contact form.

Gmail API data and scopes

NexusSend uses Google OAuth with limited scopes:

  • https://www.googleapis.com/auth/gmail.send to send email on your behalf.
  • https://www.googleapis.com/auth/gmail.readonly to read message metadata/snippets for dashboard inbox features.

NexusSend does **not** request https://mail.google.com/ full mailbox access. NexusSend adheres to the [Google API Services User Data Policy](https://developers.google.com/terms/api-services-user-data-policy), including applicable Limited Use requirements.

We only access Gmail data when you explicitly connect Google and use related product features.

How we use data

We use collected data to:

  • Authenticate users and maintain secure sessions.
  • Send Gmail messages requested by the user.
  • Display inbox summaries, template previews, and send history.
  • Troubleshoot failed operations and improve reliability.
  • Meet legal, security, and fraud-prevention requirements.

We do not sell personal data.

Data retention and deletion

  • Templates and drafts are retained until you delete them.
  • Send history is retained to provide delivery diagnostics and operational auditability.
  • Gmail OAuth credentials are retained while your account remains connected.
  • You can revoke Google access at any time in your Google Account permissions.

If you request account deletion, we remove or anonymize data as required by law and operational necessity.

Sharing and subprocessors

We share data only with service providers needed to run NexusSend, such as hosting, database, and email infrastructure providers.

We may disclose information when legally required or to protect rights, safety, and service integrity.

Security measures

NexusSend uses controls including:

  • TLS in transit.
  • Secure session handling and authentication controls.
  • Encryption of sensitive OAuth credentials at rest.
  • Access control and logging for operational security.

No method of transmission or storage is 100% secure. We continuously improve controls as threats evolve.

Your controls

You can:

  • Disconnect your Google account.
  • Revoke NexusSend in Google security settings.
  • Request correction or deletion of account data by contacting support.

Contact

For privacy or security questions, contact us through the Contact page or your designated support channel.